Privacy Policy

Last Updated: October 2023

At Rod Rivet Fishing Shop, we value the trust our community of anglers places in us. Just as we’re committed to providing you with quality fishing gear, we’re equally dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit flyfishingsales.com.

Information We Collect

When you interact with our website, we may collect the following types of information:

• Personal Identification Information: Name, email address, shipping address, and phone number when you make a purchase or create an account.
• Payment Information: Credit/debit card details, PayPal information, and billing address. Please note that we use secure payment processors and do not store complete payment card information on our servers.
• Technical Data: IP address, browser type, device information, and pages visited on our site.
• Communication Data: Correspondence when you contact our customer service team at [email protected].

How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders for fishing gear and accessories
• To provide customer support and respond to your inquiries
• To improve our website, products, and services
• To send you information about new products, promotions, and fishing tips (only with your consent)
• To prevent fraud and enhance the security of our website
• To comply with legal obligations

Data Sharing and Disclosure

We value your privacy and do not sell your personal information to third parties. We may share your information with:

• Payment Processors: To securely process your transactions (Visa, MasterCard, JCB, PayPal)
• Shipping Partners: To deliver your orders worldwide (excluding Asia and some remote locations)
• Service Providers: Companies that help us operate our website and business (e.g., web hosting, analytics)
• Legal Authorities: When required by law or to protect our rights and safety

Data Storage and Security

We implement industry-standard security measures to protect your information, similar to how we carefully craft our fishing gear:

• All transactions are encrypted using SSL technology
• Payment information is processed through PCI-DSS compliant services
• Regular security assessments of our systems
• Limited access to personal information within our organization

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

Your Rights

As our valued customer, you have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete data
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Withdraw consent for marketing communications at any time
• Data portability (receiving your data in a machine-readable format)

To exercise any of these rights, please contact us at [email protected].

Cookies and Tracking Technologies

Like a well-stocked fly box, our website uses cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic site functionality and secure checkout process
• Analytical Cookies: Help us understand how visitors interact with our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to show relevant advertisements (with your consent)

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your shopping experience.

International Data Transfers

As we serve fly fishing enthusiasts worldwide (excluding Asia and some remote locations), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised “Last Updated” date.

Contact Us

At Rod Rivet Fishing Shop, we’re committed to protecting your privacy as diligently as we craft our fishing gear. Thank you for trusting us with your information and your passion for fly fishing.